RETURNS
We hope you love your new products. You are within your rights to return a product within 14 days of receiving your order to receive a refund that shall be payable within 14 days. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. For reasons of health and safety, we will only be able to offer a refund or exchange on unused items. This does not affect any consumer rights.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at 1noshmua@gmail.com
EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at 1noshmua@gmail.com within 48hrs of receiving your order. Then please send your item to:
noshmua
722 yardley wood road
birmingham b13 0hy
SHIPPING
To return your product, you should mail your product to:
noshmua 722 yardley wood road birmingham b13 0hy
Please include a note with your name, order number & reason for return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item
